Text Donate Terms & Conditions
Thank you for visiting this page. We hope it’s because you have or are intending to make a donation to us. You can find all our text donate terms and conditions below and if you’ve still got any questions at the end, our customer care contact details are included below.
Brain Tumour Research operates several different text donate campaigns.
Your text donation message to us will be charged at the value of your donation plus your standard network charge.
You can only donate from a UK mobile phone number. If you donate using this service from a UK mobile abroad, you may incur additional network charges.
You cannot donate using this service from a mobile phone number from Republic of Ireland or Channel Islands. Manx network for Isle of Man may work on approved shortcodes.
You must be the bill payer or if not obtain their permission before sending a text donate message. You must be 16 years old or over to send a text donation.
Please be sure to send the correct key word to the correct number or you risk donating to another charity instead or failing to make a donation altogether.
Brain Tumour Research does not accept any responsibility for any technical failure or malfunction or any other problem with any phone, phone network, line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received.
There is no limit on the number of times you may make a donation via text but there is a daily limit of £30 on text donations. You will not be able to donate more by text from the same number on the same day, but you may still incur your standard network message charge if you try.
We will respond to all text donations with a response that includes a thank you message and the option to add Gift Aid to your donation. In some cases we may also send one additional text message with a link to our website.
Brain Tumour Research is a registered charity, number 1153487 (England and Wales) and SC046840 (Scotland). It is a company limited by guarantee, number 08570737.
Our customer care number is 01908 867200. Our phone lines are manned during normal office hours. Messages can be left out of hours.
SMS text donate services are provided by JustGiving and instaGiv.