FREQUENTLY ASKED QUESTIONS

It’s simple! You can take part in the challenge anywhere and you’d be surprised at how easy it is to tot up your steps throughout the day. Head outside for daily exercise, go for a dog walk around your local area, hit the treadmill at the gym, or you could even get your 10,000 steps in by walking around your home and/or garden.  

The challenge can be completed wherever you like and you can take part by yourself, or as part of a group with family, friends or colleagues – the choice is yours!  

It’s FREE to get involved in our 10,000 Steps a Day in August Challenge. Just follow these simple steps to get started:

• Complete your registration and open your fundraising page in just a few seconds here: https://givp.nl/register/ofMkntM8
• Choose JustGiving and click the applicable ‘Activate’ button highlighted in blue or purple

And that’s it – you’re ready to go!

When you have registered, set up your fundraising page and got your first donation, we’ll send your FREE emoji t-shirt and fundraising pack. Please note this may take up to 10 working days to arrive.

Now join our friendly Facebook Group here: www.facebook.com/groups/553316380079992 for further help on how to get started and enjoy lots of support throughout your challenge!

Important:

If you register under a name that is different to your name on Facebook, please include both in the sign-up form where indicated, otherwise you will not receive your free gift in the post. 

To register and set up your fundraising page for Brain Tumour Research, please click this link: https://givp.nl/register/ofMkntM8. It takes just a few seconds to get set up. 

Our Facebook Challenge Group has been set up for people fundraising for Brain Tumour Research. This challenge is all about a group working towards a common goal. These challenges take a lot of time and resources to run, and we risk losing money if the funds raised are donated to a different organisation. If you’d like to fundraise for a different cause, we recommend getting in touch with that charity directly and asking the best way you can support them. 

Once you have successfully registered, set up your Facebook Fundraiser or JustGiving page and got your first donation, you will be eligible to receive your FREE emoji t-shirt and printed step tracker.

Getting your first donation will automatically trigger us posting your free goodies. Please allow up to 10 working days for these to arrive with you.

Remember, if you register under a name that is different to your name on Facebook, please include both in the sign-up form where indicated. Failure to do this will mean you will not receive your free cycling jersey and printed tracker in the post, because we won’t be able to match your fundraising page to a registration form. 

Once you have registered and set up your JustGiving page for Brain Tumour Research, getting your first donation will automatically trigger us sending your free gift out to you.

An easy way to get your fundraising page started is to donate yourself or you can ask a friend, family member or colleague to donate to your page.

If you are raising funds via JustGiving, click the ‘share’ button on your page to share it on all your social media channels, as well as via email and WhatsApp.

Please allow 10 working days after getting your first donation for our volunteers to ship out your emoji t-shirt and printed mile to you. We appreciate your support as you continue to raise vital funds to help us get closer to finding a cure for this devastating disease. 

At present, we do not stock our emoji t-shirts in children’s sizes. However, should your child wish to take part in the challenge with you, we have children’s Brain Tumour Research t-shirts available to purchase on our store here: https://shop.braintumourresearch.org/products/childrens-t-shirt

Please refer to the size guide below for assistance when ordering: 

The below guide will help you determine which t-shirt size to order.  

If you are taking part as a family or group and would like to purchase additional t-shirts for your challenge, you can do so via our shop: https://shop.braintumourresearch.org/products/emoji-t-shirt 

Due to the volume of amazing supporters taking part in this challenge, we are unable to change the size of your t-shirt. If it is unwearable, please email 10ksteps@braintumourresearch.org and we will see how we can assist. 

To qualify for the FREE emoji t-shirt each person taking part needs to register under their own name and set up a Facebook Fundraiser. Once they have signed up, set up a Facebook Fundraiser and got their first donation, it will trigger the free gift to be sent to the person who registered and set up the Facebook Fundraiser for Brain Tumour Research. 

We understand that some people may like to join up with others as a team, register under one name and set up one Facebook Fundraiser for them all to use, in this instance you will still only be able to receive one FREE emoji t-shirt. However, you can buy additional t-shirts here in our store here: https://shop.braintumourresearch.org/products/emoji-t-shirt Thank you all for joining us.  

Welcome back! We’re thrilled to have you on the team for 2023. If you have previously taken part in our 10,000 Steps a Day Challenge and raised vital funds for Brain Tumour Research, you will also receive a FREE insulated water bottle, along with your emoji t-shirt, upon getting your first donation. It’s our way of saying a little thank you for your continued support.

We hope you’ll enjoy this challenge as much as you have in previous years – don’t forget to support your fellow challengers in the Facebook Group here.

Uh oh – they did it again!

Unfortunately, as some of you may already be aware, we are experiencing technical difficulties with Facebook which means our lovely supporters aren’t able to collect donations using Facebook’s fundraising platform.

We know how hard you work to complete your challenge and collect donations for us. You deserve to have the best experience with your online fundraising, and we’re putting measures in place to ensure it’s as hitch-free as possible.

That’s why, for this challenge, we recommend you use JustGiving to raise vital funds. It only takes a few seconds to set up a JustGiving page, and it’s so easy to share the link with your friends, family and colleagues online, via text message or WhatsApp, as well as on Facebook and other social media too! 

If you prefer to use a different online platform (for example GoFundMe) that’s fine too. You can also raise funds offline and pay them in after completing your challenge – download a sponsorship form here.

If you need help setting up your fundraising page, please email us via 10ksteps@braintumourresearch.org. Our challenge team will be on hand throughout to guide you with anything you may need and we’re SO excited to see how you get on! 

Here are some top tips to help you achieve your first donation and trigger us sending your FREE emoji t-shirt and printed tracker: 

• Donate to your own JustGiving page to get it off the mark as this will encourage others to donate to help you achieve your target
• Share your JustGiving page on all of your social platforms with your family, friends and colleagues letting them know why you are taking on the challenge and explaining that they can support you and donate in just a few clicks - £2 minimum on JustGiving and anything they can give will make a difference

It’s a proven fact that the more you share your JustGiving page across your own social platforms, the more donations you will get.  

• Click the ‘share’ button and follow the steps to post it to your own Facebook page and/or copy and paste the link (URL) to share it via email, Facebook Messenger, WhatsApp or any other social platforms to ask for donations from friends, family or colleagues.  
• If you have a personal connection to brain tumours which you don’t mind sharing, tell your story on your social media channels and on your Facebook Fundraiser as you ask for donations – when your friends and family see how much raising vital funds for this cause means to you, they will be inspired to support you 
  

• Keep sharing updates from your 10,000 Steps a Day in August Challenge – post photos of you taking part, share how steps you’ve completed so far and include the link to your JustGiving page asking people to donate  

• Post photos of your printed tracker with daily or weekly milestones achieved – you could even encourage people to join you explaining that there are so many easy ways they too can achieve 10,000 Steps a Day in August and raise vital funds  
• Don’t forget to share a photo of you in your FREE emoji t-shirt and let people know why you are supporting Brain Tumour Research  
  

 For Brain Tumour Research to claim Gift Aid on donations, we need you to encourage your donors to tick the Gift Aid option when making their donation to your fundraising page if they are eligible. They’ll then be prompted to enter their details by Facebook which will allow Brain Tumour Research to claim Gift Aid on their behalf.  

Any cash donations that you collect throughout your challenge should be listed on a Brain Tumour Research Sponsorship Form which you can find in your digital fundraising pack here:  www.braintumourresearch.org/fundraise/10-000-steps-in-august/fundraising-pack

The key information we need in order to be able to claim Gift Aid is the name of the taxpayer, house number and postcode. Unfortunately, we can’t claim Gift Aid on group donations – it must be from an individual. You can send your completed sponsorship form to us via post at the end of your challenge. Alternatively, a scanned copy or photo of the sponsorship form is also fine provided we can easily read the above details. 

If you can no longer take part in the 10,000 Steps a Day in August Challenge, don’t worry. If you’ve already registered you don’t need to do anything, nothing will happen.  

If you have already opened a JustGiving page you can choose to keep this open and continue to collect donations to help fund the fight against brain tumours or close it if you would prefer.  

There are lots of apps and fitness watches that can track your activity for you and lots of phones have a built-in step tracker. Screenshots of your app or fitness watch can be uploaded to your Facebook page and shared with your friends and family to help encourage donations. You can even handwrite them on your printed tracker which we will send to you once you get your first donation.  

Interact with your fellow challengers by joining our friendly Facebook group here: www.facebook.com/groups/553316380079992

The reason we ask you to raise £137 or more to receive a medal is because that figure represents 5% of the cost of a day’s research at one of our Brain Tumour Research Centres of Excellence, which is an amazing achievement.  

As a charity, we must be careful where we invest our supporters’ money so we can maximise funds for the vital research that is needed. In this instance, we are giving away an emoji t-shirt and printed tracker, which have a variety of costs associated, and so it is not possible to give away a medal as well at this time. We really appreciate the effort our supporters are putting in right now, particularly in the current climate. We understand that many are facing a difficult time – including charities – and we do really appreciate all donations we receive of any value.  

The £137 target is achievable and many supporters have already achieved and gone on to exceed that target too! You’ll find helpful fundraising tips in your digital fundraising pack and we’re sharing them regularly in the Facebook Group too. 

We will begin sending out the FREE special medals in batches in September to those who have achieved £137 on their Facebook Fundraiser and signed up correctly.

Well done on achieving £137 or more! This represents 5% of the cost of a day’s research at one of our Brain Tumour Research Centres of Excellence and is a huge achievement. We are so grateful to you for your hard work and determination in raising vital funds.  

Medals are being sent out throughout September to celebrate that great achievement. You do not need to contact anyone or do anything to receive yours. Once you reach the £137 target, you will automatically become eligible to receive a medal.  

Firstly, we want to let you know how much we appreciate the effort our supporters are putting in right now, particularly in the current climate. We understand many people are facing a difficult time and we do really appreciate all donations we receive of any value.  

We understand the desire to purchase a medal. However, currently this isn’t possible. This is due to our policy of recognising those who raise £137, which represents 5% of the cost of a day’s research at one of our Brain Tumour Research Centres of Excellence. Those who go on to raise £2,740 to sponsor a full day of research at on of our Research Centres can place a tile on our Wall of Hope. In addition, we find many of our supporters enjoy having a donation target and a reward for meeting this goal. 

We understand some of you may be disappointed by this, however, we hope that the FREE emoji t-shirt and printed tracker you can receive will also be a great reminder of your amazing achievement, whether you wear it or keep it as a souvenir from taking part.  

We hope you understand. Thank you once again and best of luck with the challenge.  

If you raise £137 or more, which represents 5% of the cost of a day’s research, our team will send you a FREE special medal in September. If you’d prefer not to receive a medal, please email us at 10ksteps@braintumourresearch.org and our team will be able to update your preferences.  

Yes, you do! If you raise £2,740 or more you can sponsor a day of research at one of our Brain Tumour Research Centres of Excellence.  

You will be contacted abut the creation of a unique tile, including a special message, to be placed on our Wall of Hope at the Research Centre of your choice.  

You can find out more here in the meantime: www.braintumourresearch.org/fundraise/sponsor-a-day  

You can collect donations from those people. Download the sponsorship form which is included in your digital fundraising pack here: www.braintumourresearch.org/fundraise/10-000-steps-in-august/fundraising-pack. This is a great tool to carry with you to collect donations on the spot.  

Any offline donations will be added to your overall fundraising total at the end of your challenge and count towards reaching that £137 to get your FREE special medal. 

You can set up a JustGiving page here.

A JustGiving link can also be shared via WhatsApp, text message and email.  

If you have any cheques to pay in, please send us the cheque along with your full contact details (full name and salutation, address and postcode, a contact phone number and email address) so we can send you a thank you email or letter.  

Please make cheques payable to:  

Brain Tumour Research  

Suite 37, Shenley Pavilions  

Chalkdell Drive 

Shenley Wood  

Milton Keynes 

MK5 6LB