Virtuals Gifts - Frequently Asked Questions
What are Brain Tumour Research Virtual Gifts?
A Brain Tumour Research Virtual Gifts are a range of gifts for a friend or loved one. These gifts have been carefully selected to progress our research into the causes and possible treatments for brain tumours.
Will my money definitely fund the gift I choose?
All the money you give to Brain Tumour Research will be used to fund Brain Tumour Research's work. These gifts are examples of the support our researchers need and represent how your money could be used. The money raised through sales of gifts and donations could be used fund brain tumour research, help us lobby the government and larger cancer charities or fund the publication of our Statistics Report. We will spend money wherever it is needed.
What will the gift recipient receive?
You can opt to send your friend or loved one a certificate through the post or by email.
Will my payment details be secure?
All transactions are safe and your personal information is secure. We use TLS (Transport Layer Security) to encrypt all payment information.
How do I know if my online order has been successful?
Once you have completed your order you should receive a confirmation email from NowDonate immediately. This will be followed up with an email with your certificate attached from Brain Tumour Research within 2 working days.
Can I have the gift certificate posted by the charity on my behalf?
Yes – if you would like to take advantage of this option once you have made your purchase, please email firstname.lastname@example.org or call 01908 867200 to confirm address details and any message you’d like to add to the certificate.
What should I do if I have not received a confirmation email?
If you have not received your confirmation email, please call 01908 867200. The telephone lines are open Monday-Friday, 9am to 5pm.
What payment options do you accept?
You can pay for your virtual gift purchases using one of the following payment types: Paypal, Direct Debit or Credit/Debit Card - Visa, MasterCard and American Express.
Where can I find out more about who my money will be helping?
Find out more about our Research Centres of Excellence.
Can't find the answer to your question?
Call us on 01908 867200 Monday-Friday, 9am to 5pm.